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First Seen: 05/06/2024

Last Indexed: 10/25/2024

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Frequently Asked Questions We try to answer most of your questions below. If you have any additional questions about The Bank and our services, Please send us a message any time. 01 Do I have to register account to use the Exchange services? Not required but having account will provide you better exchange rate and control over your exchanges. 02 What about the logs? Privacy? We respect our users privacy absolutely, no logs are kept and exchange data are deleted after two weeks or per request. Everything stored is military-grade encrypted. 03 What about exchange fee? The Bank exchange fee is between 0-2% based on crypto reserves available. 04 How it can be 0% ? When crypto reserves on one currency is low, bank will provide exchanges for 0% until reserves are equal again. 05 How long does it take to complete exchange? Exchange is completed in automated way, usually around 15-30 minutes based on network speed. 06 How many confirmations needed for transfer to be confirmed? After 1st confirmation on blockchain network your transaction will be considered as confirmed. 07 What happens if my payment gets confirmed hours or days later? Exchange will be processed after confirmation on blockchain using current market rate. 08 What happens if my payment amount is slightly different than the amount specified in the exchange (e.g. due to tranaction fees) ? Exchange amount wlll be adjusted by the system to amount you sent after confirmation on blockchain and processed to your address. 09 What is Transaction Speed about? When your receive coins to your wallet it can be using Normal or Priority fee. Priority means it will get faster confirmed on blockchain network but might cost a bit extra. Default is Normal. 10 What about Show Transaction ID? After exchange is completed, on final page Transaction ID to your wallet will displayed. Default is Hidden for privacy reasons. 11 What about Bitcoin/Monero received from exchange? Are they safe for use? They are 100% safe to use. History of coins is clean and can be used for any purpose. 12 Do website require javascript to work? Javascript is not required for exchange to work and its recommended to disable it for best security. 13 What is best way to access The Bank? Most secure and encrypted way to access The Majestic Bank is using Tor v3 hidden service.